Organized by The Hong Kong Management Association, the results of the Award for Excellence in Training 2003 were announced on 10 June 2003 during the luncheon following the Half-Day Seminar on "Benchmark Your Training Practices with Some of the Excellent Companies".

The results were as follows:

Gold Prize

"Real Time Learning Solution � The Virtual Classroom for PROC Travel Documents"
Cathay Pacific Airways Ltd

Silver Prize

"PhoneCard Product Training � Better Knowledge, Better Service"
Circle K Convenience Store (HK) Ltd

Bronze Prize

"Mission Possible Workshop at HSBC"
The Hongkong and Shanghai Corporation Ltd

Certificates of Merit (Listed according to the alphabetical order of company name)

"Improving Service By Improving Staff"
Canossa Hospital (Caritas)

"Property Handover, Customer Satisfaction "
Kai Shing Management Services Ltd

"Customer Care Ambassadors Development Programme in Shopping Malls"
Sun Hung Kai Properties Ltd

In addition, Mr Russell Graham, Senior Vice President, Global Payments & Cash Management, Asia Pacific, The Hongkong and Shanghai Corporation Ltd has been awarded the Best Presentation Award. The Award recipient was selected by all the participants of the seminar. The winner of the Recruit Most Innovative Award this year is "Real Time Learning Solution � The Virtual Classroom for PROC Travel Documents" by Cathay Pacific Airways Ltd.

Presentation Ceremony of the Award will be held in September at the Eighteenth Susan Yuen Memorial Lecture.

The Award for Excellence in Training was introduced by The Hong Kong Management Association in 1990 with the aim of giving public recognition to trainers and companies for the contribution that training can make to corporate results.

The judging process is simple but comprehensive. All the participating companies are required to give a simple verbal presentation of their training content to the Board of Examiners (comprising members of the Human Resources Development Management Committee and consultants from the Association) at a Shortlisting Interview. Shortlisted entries will be invited to submit a five-page summary of their training programmes. The best six entries will be selected for the final presentation seminar entitled "Benchmark Your Training Practices with Some of the Excellent Companies". The six finalists will deliver a presentation before the Panel of Adjudicators who will then decide the winners of the Award.

Members of the Panel of Judges include: Professor T S Chan, Associate Vice President, Academic Dean (Business Studies), Chair Professor of Marketing, Lingnan University; Mr S K Cheong, Assistant General Manager, Television Broadcasts Ltd; Mr C K Lau, Chairman & CEO, Recruit Holdings Ltd; Dr Kim Mak, Executive Director, Corporate Development, The Hong Kong Jockey Club; Mrs Agnes Nardi, Managing Director, Hutchison Telecommunications (HK) Ltd; and Mr William Ng, Director, Civil Service Training and Development Institute.

Members of the HRD Management Committee include: Mr Graham Higgins (Chairman), Manager, Learning and Development Group, Cathay Pacific Airways Ltd; Mrs Esther Chan, General Manager - Human Resources Department, Kowloon-Canton Railway Corporation; Mrs Winnie Chiu, Human Resources Manager (Corporate Services), The Hong Kong Jockey Club; Ms Tammy Li, General Manager / Human Resources, Swire Properties Ltd; Mr Anthony Mak, Chief Manager / Human Resource Development, Hong Kong Housing Authority; Ms Wendy Mak, Director, ResourcePlus Ltd; Mr William Ng, Director, Civil Service Training and Development Institute; and Miss H M Tong, Assistant General Manager, Head of Human Resources Division, Hang Seng Bank Ltd.

Running in its fourteenth year, the Award is sponsored by Cathay Pacific Airways Ltd (Main Sponsor), Recruit Holdings Ltd (Media Sponsor), Hsin Chong Real Estate Management Ltd and Well Born Real Estate Management Ltd.

For more information, please visit the website of the Association at www.hkma.org.hk.

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Issued by The Hong Kong Management Association on 10 June 2003

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Email: titaniawoo@hkma.org.hk) or Ms Sunnie Ma (Tel: 2774 8581/