Seminars and Workshops by Local Experts

Seminar on Dealing with Difficult Customers (SG-86721-2020-2-F)
Service Excellence TM for Frontline Service Providers and Supervisors (SG-86788-2020-2-F)

Certificate Courses

Executive Certificate on Customer Service Excellence (CF-80157-2020-1-P)
Certificate Course on Professional & Quality Customer Service Attitude and Skills Training
CEF
(CB-80107-2020-3-F)

Distance-Learning Certificate Courses

Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2020-8-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2020-8-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2020-9-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2020-9-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2020-A-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2020-A-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2020-B-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2020-B-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2020-C-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2020-C-NL)