Corporate Training Programmes

Commencement Date

Course Introduction

Enquiries

Corporate Training Programmes (CTP) of HKMA
Our Philosophy
Holistic Training Model
Programme Methodology
Common Management Subjects
Our Recent Clients
Why choose our Corporate Training Services
Contact us

Background of HKMA

The Hong Kong Management Association (HKMA), established in 1960, is one of the leading management training and development organizations in Hong Kong. Its mission is to improve the effectiveness and efficiency of management in Hong Kong.

Last year, over 2,200 training programmes were organized with over 60,000 executives attending. Programmes include various aspects of management, taking the form of workshops, seminars, certificates, diploma programmes to Bachelor, Master and Doctoral Degree programmes.

Corporate Training Programmes (CTP) of HKMA

The HKMA in-house corporate training and development services are specially designed programmes geared to the particular needs of individual companies. Programmes are job-related and application-oriented, tailored to meet the requirements of organizations in terms of training needs, contents, schedule and venue.

Our Philosophy

"If the trainee has not learned, the trainer has not taught."

we emphasize applications on work-life situations with learned skills
we stimulate learning rather than teaching
we provide total service before and after completion of the programme

Holistic Training Model

Pre-course

Meeting with the management
Pre-course study questionnaire
Focus Group Meeting
Revision of training contents after pre-course study
Tailor-made training materials to suit actual requirements
Self-evaluation exercise(s)
Tailor-made management study cases for in-class discussions
Specially designed checklist and/or observation sheet
Special studies - mystery shopper etc

Experience sharing
經驗分享

Assignment presentation
習作演述

Experiential learning approach
實踐式之學習方式

The course

Conducted by two consultants wherever needed
Conducted by practical managers experienced in the field
Adopt interactive and participative approach
Mind-setting with practicable approach
Adopt experiential learning approach to stimulate learning
Emphasize study on real work-life situations
Addressing concerns and expected problems
Stimulate interests for further learning
Provision of related reference materials for further exploration
Conduct mid-course meeting for continuous assessment if needed

Post-course

Programme evaluation with graphic presentation
Future TNA - Training Needs Analysis
Pre- and post-course study and comparison
Post-course Observation Report
Free email consultation for 3 months
Discount for further day-time study on other HKMA programmes
Conduct post-course meeting

Approaches

Interactive, participative, experiential learning, relaxing and fun, concern on mind-set, applicational for learned skills, emphasize on real work-life situations, addressing concerns and expected problems, stimulate interest for further learning.

Programme Methodology*

PowerPoint presentation (Bilingual in English and Chinese)
Training films and discussions
Self-evaluation exercises
Tailor-made management study cases
Video recording on practices
Management game/simulation
Role-plays
Experiential Learning Approach
Out-class syndicate work or project

* Depending on needs of the programme and/or the client.

Common Management Subjects

Effective application of 5S
Better Appraise your Staff
Assertive Skills for better performance
BPR: Business Process Re-engineering
Performance enhancement through Coaching
Effective Change Management
Effective Communication and Coordination
Advanced Communication skills
CRM: Customer Relationship Management
Handling staff Conflicts
Today' Customer Service
Work allocation and Delegation of your work
Execution is everything
Event Management
Practical business Email Writing
Introduction to HRM: Human Resource Management
Interpersonal Communication
Better Interpersonal Skills
Effective Managerial/ Supervisory Skills
MBO: Management By Objectives and Effective Supervision
Becoming an effective Leader
How to better Motivate your Saff
Effective Negotiation Skills
Effective Planning and Control
Practical Phone Skill
PMS: Building up your performance management system
Effective Presentation Skill
Effective handling of Problematic Customers
How to better handle Problematic Staff
Effective Project Management
Quality Management
Enhancing your Sales Skill
Stress Management
Building up effective working Team (By Experiential Learning Approach)
TTT: Train-the-trainer programme
Any other management training

Our Recent Clients

Since the end of 2003, we have successfully provided corporate training programmes to over 80 local, Mainland and overseas clients of over 5,100 participants. Post-course evaluation from participants were highly rated. References on these application are available upon request.

Major clients include: